Mailbag: What should I feed my dog if it’s battling yeast conditions?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: What should I feed my dog if it’s battling yeast conditions?

A: We recommend any of our formulas that DO NOT contain potato, as potato will aggravate the yeast problem.

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Mailbag: What is ethoxyquin, and how do I make sure it’s not in my pet’s food?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: I’ve heard that ethoxyquin should be avoided in pet food. What is it, and how do I make sure it’s not in my pet’s food?

A: Ethoxyquin is an illegal fat preservative that is found in many commercial foods, including some popular lines of pet food.

To ensure your pet’s diet is ethoxyquin-free, read the labels of your pet food carefully and make sure the food is preserved with only Vitamin C and E. Here at Precise, we take great pride in our holistic and natural approach to producing pet food, and that’s why all of our pet food formulas are ethoxyquin-free!

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Mailbag: Does Precise make a formula with beef?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: Does Precise make a formula with beef?

A: Though we’re all about beef in Texas, beef is a controversial issue due to past BSE (mad cow) regulations that many governments restrict for import/export. Since we are shipping to over 40 countries, we cannot have beef ingredients in our dry formulas that we produce in our Nacogdoches, Texas plant.  We do offer a compliment of canned formulas in our Precise and Precise Holistic Complete formulations that contain beef ingredients.

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Mailbag: Why are prebiotics and probiotics important?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: I just purchased Precise Holistic Complete and saw that it contains both prebiotics and probiotics. Why are these important?

A: Precise has formulated Precise Holistic Complete to contain both prebiotics and probiotics for your pet’s health. Prebiotics are a special form of dietary fiber that assists in nourishing and stimulating good bacteria growth within the intestines. Probiotics are live, natural bacteria that help in the fight against bad bacteria within the intestinal track, helping to maintain regular digestion.

Probiotics can be found in all Precise Pet food formulas, including the Precise Foundation formula.

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Mailbag: Does Precise make Holistic dog formulas with smaller kibbles?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: Does Precise make Holistic formulas with smaller kibbles for toy and small breed dogs?

A: The kibbles in Precise Holistic Complete Large & Giant breed formulas are not very large, but if you’re looking for a smaller kibble than those, try the Wild at Heart formulas. The Wild at Heart line has even smaller kibbles and comes in two delicious flavors (Duck & Turkey and Salmon & Potato).

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Mailbag: Why does Precise periodically change or discontinue formulas?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: Why does Precise periodically change or discontinue its formulas?

A: As a company that actually researches, studies and produces pet food, it is our responsibility to update formulations based on nutritional science that is proven to sustain longer and healthier lifestyles for the majority of pets. At times, some pets may have specific issues that our formulations may not address, but on the whole, we hope to bring forth pet formulations that address the majority of pets needs. Therefore, bringing new brands and improving existing brands may take place at times in order for Precise to continue to be at the forefront in pet food science.

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Mailbag: How can I learn more about the Precise team?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: How can I learn more about the Precise team?

A: Our YouTube page and blog feature a number of videos from the Precise team. Check them out and get to know the folks that are responsible for providing your pet with a healthy, high-quality diet.

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Mailbag: What does AIB certified mean?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: I read that Precise is AIB certified. What does this mean?

A: The American Institute of Baking is a recognized monitoring system of food manufacturers that inspects facilities based on the standards for human food grade production. Texas Farm Products, makers of Precise, received a superior rating in June 2010. The inspection evaluated operational methods, personnel practices, maintenance for food safety, cleaning practices and pest control. This speaks volumes of the high-quality food we are producing for your pets!

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Mailbag: What does it mean to be a part of the Precise Community?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: What does it mean to be a part of the Precise Community?

A: Pets have lots of needs, and we want to help you meet all of them. On the Precise Community page of our website, you’ll find resources to help keep your pet exercised, healthy and socialized. We also like to get to know our customers. By joining the Precise Community, we can learn more about you and your pet and keep you up-to-date with all things Precise. It’s easy to join too! Just visit the Pet Zone and fill in the blanks. After joining the community, don’t forget to add your pet’s picture to the Image Gallery.

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Mailbag: Does Precise have any reward programs for frequent buyers?

Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we receive through our customer service e-mails and phone calls.

Q: Does Precise have any reward programs for frequent buyers?

A: If you regularly buy Precise Holistic Complete dog or cat formulas, then the frequent buyer card is a must-have. For every 12 bags of Precise Holistic Complete you buy, you will receive 1 bag for free! Additional conditions apply, so be sure to talk to your retailer and track your purchases using the card.

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