Each month, Marnee White, who knows Precise like the back of her hand, will answer questions we get through our customer service e-mails and phone calls.

Q: Why does Precise periodically change or discontinue its formulas?

A: As a company that actually researches, studies and produces pet food, it is our responsibility to update formulations based on nutritional science that is proven to sustain longer and healthier lifestyles for the majority of pets. At times, some pets may have specific issues that our formulations may not address, but on the whole, we hope to bring forth pet formulations that address the majority of pets needs. Therefore, bringing new brands and improving existing brands may take place at times in order for Precise to continue to be at the forefront in pet food science.